Frequently Asked Questions

Safety Belt

Yes. All Taxis are fitted with safety Belts. All drivers are fully trained and professional.

Do you speak English

Yes, all our drivers speak English and Thai, a number of our drivers also speak other languages

We accept Thai Baht

Payment is made in cash (Thai Baht) on completion of your journey directly to the driver. We trust our customers and do not take a deposit.

Booking procedure

On receiving your booking request, we will assess your booking needs and send you an email confirming the price and asking you to confirm your booking. When we receive your confirmation email we will then send a further email confirming your booking. IMPORTANT NOTE: Your booking is not confirmed until you have received the confirmation email from us.

How do i cancel my booking

Taxi Koh Chang requires a minimum of 12 hours notice for cancellations, which must be done by E Mail.

Koh Chang Ferry Ticket

Ferry tickets are not included in the price, our driver can assist you in obtaining ferry tickets at the port.

Bangkok Airport

Taxi Koh Chang drivers will wait around 1.5 to 2 hours after your arrival. If you are going to be later than this please call us on the number provided with your booking.

Bangkok Airport meeting point

Suvarnabhumi Airport - at the meeting point between gates 3 & 4 (arrivals Hall level 2). Don Muang and Utapao airports - In the arrivals hall as you exit through customs and Bag collection. Our drivers will wait for you with a sign with your name. "Meet & Greet" is a complimentary service.

Suvarnabhumio Airport delay

No! Taxi Koh Chang will monitor your flight to ensure that your driver will be there when your flight arrives.

Get the Taxi Koh Chang Premium Service

Contact us for a quote or for any infomration on our service